Overall, I have to give Viking high ratings for the Basel to Amsterdam cruise along the Rhine.
I would be remiss, however, if I didn’t also say that Mark and I did not feel this level of enthusiasm the first day or two on the cruise. We got off to a slow start.
But let me start at the beginning. The Viking staff was very helpful and accommodating as we made our plans, and changed them, over phone calls in the weeks before our trip. The flights and trip were scheduled with no problems. Viking was also very efficient at providing us our luggage tags and itineraries before the trip. I was impressed by how they met us at the airport and whisked us away to the Viking Tor.
Our room was very nice. We had a veranda state room on the third deck. It was largely occupied by a king-sized bed, but we did have a large counter that ran the width of the room with dresser drawers underneath, a closet, and room for a chair between the bed and the sliding glass doors to the veranda. We enjoyed sitting on the veranda when we docked and had time off in our room, or were cruising. We had a small, but adequate bathroom. If you’ve ever been on a cruise, you understand the space limitations. Our room was equipped with a wall-mounted television. The room staff did a wonderful job of replacing towels and freshening up our room every day. They left candies on our bed at night.
The food was delicious and varied. There were a couple of dining options. The main dining room contained tables for six, eight, or ten people. Some of the tables lined the walls that were ceiling-to-floor windows. Unlike our ocean cruise many years ago, Viking did not assign seating at meal times. This was nice because Mark and I were able to meet a lot of interesting people as we shared a meal with them. It was also a little uncomfortable at times for two introverts like Mark and me when we had to find a place at a table or join another party. This was more of a perceived problem, however, than a real one. Everyone was friendly. Many people were traveling with another couple, other family members, or a group.
The second dining option was the Aquavit area on the front deck. This was a more casual, buffet-style meal, and there were options of a table-for-two. Mark and I enjoyed several meals, with others and by ourselves, in the Aquavit.
A coffee bar outside of the lounge was stocked with hot drinks and donuts in the morning followed by cookies or other treats throughout the day. Although the food wasn’t provided in the excess that we had on our ocean cruise, it was more than adequate. We enjoyed it. Our favorite meal was the Taste of Germany night where a buffet of Germany delicacies was set up in the main dining room. Among the variety of foods were amazing soft pretzels, sausages, sauer-kraut, sliced baked meats, German potato salad, and desserts. We also were invited to tour the galley where the food was prepared everyday and where more food was served as we walked through. I think I picked up a cream-filled pastry or two and luscious strawberries on my way through. The kitchen staff prepared special foods from the local area throughout the week. One thing that stands out in my mind was a white cheese soup with grapes and walnuts from the Netherlands.
The food on the cruise met or exceeded our expectations.
The serving staff, however, on the first two evenings of the trip were a bit of a disappointment. We felt like we had to wait an excessive amount of time to be served, even simply to receive a glass of water before the meal. There were problems with things. The salt shaker was clogged and didn’t work. We had to ask several times for something we had ordered. The staff was even a bit rude, or at least not pleasant. I felt like for the amount of money we had paid for the cruise, we should be at least able to get a glass of water when we sat down. So we were disappointed at first, and we were not alone in this. I’m happy to say that the problems with the serving staff got sorted out and the remainder of the cruise we found no fault with anything.
The other problem with the cruise the first day was the excursion. I was disappointed with the Black Forest excursion, and I felt like the excursion and, at this point in the trip, perhaps even the entire cruise had been oversold by the commercials I had seen of couples leisurely enjoying a glass of wine on a scenic hillside vineyard. We were moved onto a bus, driven through countryside, and deposited at what I could only think was a tourist trap. My expectations for what I thought we would see and do on this excursion were not met. But as I mentioned in my Journey into the Black Forest post the Black Forest cake that Mark and I shared somewhat redeemed the excursion.
Now, even though I spoke a bit disparagingly about being moved onto a bus, one of the things I liked very much about the Viking cruise was the way they managed moving the tour groups. They were extremely well organized. We stopped at the front desk every morning and received our group assignment and our on-board cards. The group assignment identified which bus we were to get on. At times they had up to four buses taking groups from our ship. On smaller optional excursions they had only a single bus or two. The on-board cards were to be turned in upon our return to the ship. They were filed under our names and used as a sort of roll-call so the staff could quickly check to see if everyone had returned to the ship. They actually did check this. One day Mark forgot to turn his card in and the staff phoned our room looking for him.
The other problem with the excursions in the first couple of days was that Mark and I felt we didn’t have enough time to explore our surroundings. This was frustrating initially. But as the trip progressed things improved. Some excursions had more built-in free time to explore on your own. Also, as we started adding up our experiences, we came to grips with our expectations and really enjoyed the convenience and ease of travel provided by Viking.
Even though we got off to a slow start, we enjoyed the other excursions. Some more than others. You can see links to detailed descriptions and photos of the excursions, if you missed them, on my Basel to Amsterdam Viking River Cruise page. If you’re only going to check out one excursion, choose the Castles on the Rhine or The Knights of Marksburg Castle from Wednesday. This was my favorite day on the cruise.
In addition to the excursions, the program director, who I thought did an excellent job, presented programs in the lounge throughout the week that included a Flammkuchen, Rudesheimer Kaffee, and glassblowing demonstrations, to mention a few. Typically there was entertainment in the lounge in the evenings from musical ensembles to quiz games.
One of the reasons I really liked the Viking Cruise was all the small details or special touches they put into each cruise. They provided a bottle of water to each guest whenever we left the ship for excursions. Umbrellas were available and within grasp. Each night in our room we were provided with a Viking Daily, a four-page publication with information about the next day’s activities including a detailed itinerary and helpful and interesting information about the location. A convenient hand sanitizer station outside the dining room door to use before entering, not very glamorous but a definite must in light of the potential problems cruises can encounter.
Overall I have to give Viking River Cruise from Basel to Amsterdam a big thumb’s up. It was an expensive trip, but I think it was worth it. And you don’t have to take my word for it. Mark feels the same. We saw a lot of amazing things in a short period of time and came to understand that area of the world that the Rhine runs through much better than we would have likely been able to do on our own. It was a relaxing way to travel with everything taken care of for us. All we had to do was show up. Viking knows its stuff and is a pro at conducting these cruises. I would absolutely do another Viking River Cruise.
Now I’ve got to go find my piggy bank and start saving up.
I’d like to take this opportunity to thank those of you who have stayed with me through this lengthy discourse of Viking Cruise posts. And to my fellow bloggers, I hope to get back to reading about what you’ve been up to soon.